Privacy Policy

This Privacy Policy describes how Ice Towel collects, uses and protects your personal information when you visit or make a purchase from icetowel.com.au.

Information we collect
When you make a purchase or browse our store, we may collect:
- Contact details (name, email address, phone number, shipping address)
- Order and payment information (processed securely by our payment providers)
- Device and browsing data (via cookies and analytics)

How we use your information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order
- Send marketing emails (only if you opt in)
- Improve our store and prevent fraud

Sharing your information
We share information only as needed to run our store, including with:
- Our e-commerce platform (Shopify)
- Payment processors
- Shipping and fulfilment partners
- Analytics and advertising providers (e.g. TikTok, Meta) where applicable

Cookies
We use cookies and similar technologies to operate our store, analyse traffic and personalise your experience. You can control cookies through your browser settings.

Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We handle personal information in line with the Australian Privacy Act 1988.

Data retention
We keep your information only as long as necessary to fulfil the purposes described here, or as required by law.

Contact
For any privacy questions or requests, email us at support@icetowel.com.au.

Company details
Ice Towel is operated by WM Society Builder, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States. EIN 98-1855831.